Last updated: June 30, 2024 | Applies to acclivgroup.com
Overview
Accliv Group ("we," "us," or "our") operates acclivgroup.com and is committed to protecting the privacy of everyone who visits this website or contacts us. This policy explains what personal information we collect, how we use it, and your rights under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
By using this website or submitting any form, you acknowledge the practices described in this policy.
Information We Collect
We only collect information you choose to provide to us directly. This website does not use cookies, tracking pixels, or behavioural advertising. We collect:
Contact Form Submissions
- First and last name
- Email address
- Phone number (optional)
- The service you are interested in
- Your message content
Listing Notification Sign-Up
- Email address
Automatic Technical Data
Like all websites, our server logs may record your IP address and browser type for security and performance purposes. This data is not used for marketing, is not linked to your identity, and is retained for a maximum of 30 days.
How We Use Your Information
We use the information you provide exclusively to:
- Respond to your inquiry or service request
- Provide the real estate information or consultation you requested
- Notify you of new property listings, if you have opted in
- Fulfill our legal obligations
We do not sell, rent, share, or trade your personal information with any third party for their marketing purposes. Your information will not be added to any mailing list without your explicit consent, as required by CASL.
CASL & Email Communications
Contact Form: Submitting our contact form constitutes implied consent under CASL for us to respond to your specific inquiry. It does not enroll you in any ongoing marketing communications.
Listing Notifications: Entering your email to receive listing notifications constitutes express consent under CASL for that specific purpose. You may unsubscribe from these notifications at any time by replying to any notification email with the word "UNSUBSCRIBE" or by contacting us directly at info@acclivgroup.com.
Every commercial electronic message we send will identify Accliv Group as the sender, include our contact information, and include a clear and easy mechanism to unsubscribe. We will process unsubscribe requests within 10 business days as required by CASL.
Third-Party Services
Google Fonts
This website loads fonts from Google Fonts (fonts.googleapis.com). When your browser requests these fonts, your IP address is transmitted to Google's servers. Google's use of this data is governed by Google's Privacy Policy. We have no control over and assume no responsibility for how Google uses this data.
Unsplash
Property and lifestyle images on this site are loaded from Unsplash (images.unsplash.com). Accessing these images may transmit your IP address to Unsplash's servers.
GitHub Pages
This website is hosted on GitHub Pages. GitHub may collect technical data related to your visit in accordance with GitHub's Privacy Statement.
We do not use Google Analytics, Facebook Pixel, or any other third-party tracking or advertising tools on this website.
Data Retention
We retain personal information submitted through our contact form for as long as necessary to complete your inquiry and any resulting business relationship, or as required by law. If no business relationship develops, inquiry data is deleted after 24 months.
Listing notification email addresses are retained until you unsubscribe or request deletion.
You may request deletion of your personal information at any time by contacting us at info@acclivgroup.com.
Your Rights
Under PIPEDA and applicable provincial privacy legislation, you have the right to:
- Know what personal information we hold about you
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent to the use of your personal information at any time (subject to legal or contractual restrictions)
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
To exercise any of these rights, contact us at info@acclivgroup.com with the subject line "Privacy Request." We will respond within 30 days.
RECO Compliance & Regulatory Disclosure
Akshay Chauhan is a registered real estate salesperson in the Province of Ontario, employed by Royal LePage Performance Realty, Brokerage. "Accliv Group" is Akshay's personal marketing brand and is not a separately registered brokerage. All real estate trades are conducted under Royal LePage Performance Realty, Brokerage. All registrations are with the Real Estate Council of Ontario (RECO), the regulatory body administering the Trust in Real Estate Services Act, 2002 (TRESA) on behalf of the Ontario Government.
RECO Information Guide
Under TRESA, before providing any services to a buyer or seller, Accliv Group is required to provide and explain the RECO Information Guide to all prospective clients and self-represented parties. This document explains consumer rights, representation types, and the risks of proceeding without professional representation.
Download the RECO Information Guide at RECO.on.ca →
Advertising Compliance
All advertising on this website complies with RECO Bulletins 5.1, 5.2, and 5.3. The registrant (Akshay Chauhan, Salesperson) and brokerage (Royal LePage Performance Realty, Brokerage) are disclosed on every page. Not intended to solicit buyers or sellers currently under a written agreement with another registered brokerage.
Consumer Complaints
If you have a concern about a real estate registrant or transaction in Ontario, contact RECO at reco.on.ca or 1-800-245-6910.
Terms of Use
General Information Only
The content on acclivgroup.com is provided for general informational purposes only. Nothing on this website constitutes professional legal, financial, mortgage, or investment advice. Real estate transactions involve significant financial and legal complexity, you should consult qualified professionals before making any decisions.
Accuracy of Information
We make reasonable efforts to keep information on this website current and accurate, but we make no representations or warranties of any kind about the completeness, accuracy, or suitability of any information on this site. Market data, price ranges, and neighbourhood information are approximate and subject to change.
Intellectual Property
All original written content on this website is the property of Accliv Group. Photographs are sourced from Unsplash under their license terms. Unauthorised reproduction of original written content is prohibited.
Limitation of Liability
To the fullest extent permitted by law, Accliv Group shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or reliance on any information contained within it.
Changes to This Policy
We may update this Privacy Policy and Terms of Use from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of this website after an update constitutes your acceptance of the revised terms.
Privacy Questions
If you have any questions about this policy, your personal information, or our privacy practices, please contact:
Akshay Chauhan
Privacy Officer, Accliv Group
Ottawa, Ontario, Canada
Email: info@acclivgroup.com
Phone: info@acclivgroup.com